Start your membership.
Choose the monthly membership below and continue to Shopify's secure checkout. After purchase, use the same email to sign in to your member account.
Support Buddy Membership
How member recognition works
When a customer signs in with the same email used at checkout, the theme checks that Shopify customer account. It recognizes the selected membership product in purchase history and can also use the support-buddy-active tag from Shopify Flow. For cancellation-safe access, Flow should remove the active tag and add support-buddy-cancelled when the subscription stops.
Help us understand what kind of support fits you.
Answer 20 short questions. When you finish, tell us the main problem you are facing right now. Your answers are used to place you in the right support area and shape your buddy match.
What is the main problem you are facing right now?
Write it in your own words. This gives your match more context than multiple-choice answers alone.
Your Support Buddy space.
Your account starts clean. There are no fake conversations, fake former buddies, or fake requests. Features appear as your real member history grows.
Your final onboarding answer will appear here.
For the finished live product, private messages must come from your authenticated chat backend. This theme never preloads invented messages.
Group chat
Your real group rooms stay separated by support area.
Membership
Manage your Support Buddy subscription.